FairLift — Community-Powered Rides

FairLift SMS Program — How We Collect Consent

FairLift is the ride-share and food delivery product of Fair Lift LLC (fairlift.net). This page documents every way a person opts in to (and out of) transactional text messages from FairLift, with the exact disclosures shown at each point of consent. It is provided for carrier and 10DLC campaign review.

Who we are and why we text

Fair Lift LLC operates FairLift, a community ride-share and food delivery technology platform with rider and driver apps. Ride income is intended for the participating driver after payment-processing fees and a technology cost of less than $1 per ride. The apps are not yet listed in public app stores; app-store submissions and required licenses are in progress.

SMS is part of operations, not marketing. FairLift texts opted-in riders, food-delivery customers, and drivers about ride matching, food-delivery orders, trip or drop-off status, receipts, payouts, and account verification so a ride or delivery can be completed even when the app is not open. Contact: support@fairlift.net. Fair Lift LLC, 5051 Alton Pkwy Apt 227, Irvine, CA 92604. Privacy: Privacy Policy. Terms: Terms of Service and SMS Terms.

Hosted screenshots for campaign review

The FairLift mobile apps are not publicly downloadable yet. Use these public URLs (or the PNG files) as the opt-in workflow evidence in the AWS End User Messaging / 10DLC campaign:

Canonical review URL to submit: https://fairlift.net/sms-opt-in/

Program summary

  • Brand FairLift (Fair Lift LLC) — fairlift.net — 5051 Alton Pkwy Apt 227, Irvine, CA 92604
  • Use case Transactional ride-share, food-delivery, and account notifications only. No marketing or promotional texts.
  • Message frequency Varies based on ride and food-delivery activity (typically 1–6 messages per trip or delivery, plus occasional account or security messages).
  • Cost disclosure Message and data rates may apply.
  • Opt-out Reply STOP to any message, or turn off "Text messages" inside the app.
  • Help Reply HELP or email support@fairlift.net.
  • Terms SMS Terms · Terms of Service
  • Privacy Privacy Policy — mobile information is never shared with third parties for marketing.

1Rider app — Create account screen

When a rider creates an account in the FairLift Rider mobile app (iOS and Android), they enter their mobile number and see an unchecked consent checkbox directly below the form. The account can be created without checking the box; consent is never a condition of using the service.

Exact wording shown next to the checkbox:

Text me ride and account updates
By checking this box, I agree to receive transactional text messages from FairLift (Fair Lift LLC) at the number above, such as ride confirmations, driver updates, receipts, and verification codes. Consent is not required to create an account. Message frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for help. SMS Terms · Privacy Policy

Stored on opt-in: phone number (E.164), timestamp, source rider_app_signup, consent text version, app version, IP address.

Rider app create-account screen with SMS consent checkbox
Sign Up

Create account

First name
Last name
Phone number
Email (optional)
Password
Text me ride and account updates

By checking this box, I agree to receive transactional text messages from FairLift (Fair Lift LLC) at the number above, such as ride confirmations, driver updates, receipts, and verification codes. Consent is not required to create an account. Message frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for help. SMS Terms · Privacy Policy

Create account

2Driver app — Create account screen

The FairLift Driver app uses the same flow. Drivers enter their mobile number and may check an unchecked consent box before tapping Create account. Wording is identical except that it references rider updates and ride requests.

Text me ride and account updates
By checking this box, I agree to receive transactional text messages from FairLift (Fair Lift LLC) at the number above, such as ride requests, rider updates, payout notices, and verification codes. Consent is not required to create an account. Message frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for help. SMS Terms · Privacy Policy

Stored on opt-in with source driver_app_signup.

Driver app create-account screen with SMS consent checkbox
Sign Up

Create account

First name
Last name
Phone number
Email (optional)
Password
Text me ride and account updates

By checking this box, I agree to receive transactional text messages from FairLift (Fair Lift LLC) at the number above, such as ride requests, rider updates, payout notices, and verification codes. Consent is not required to create an account. Message frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for help. SMS Terms · Privacy Policy

Create account

3In-app settings — "Text messages" toggle

Signed-in users can opt in or out at any time from a dedicated screen:

  • Rider app: Account → Text messages
  • Driver app: Profile → Text messages

The screen shows the number on file, the current status, a single on/off switch, and the full disclosure. Turning the switch off records an opt-out immediately and no further messages are sent. Turning it on records a new opt-in with a fresh timestamp.

Sources rider_app_settings / driver_app_settings.

Text messages settings screen with on/off switch
Text messages
Ride and account text messages

Status: On · Messages go to +1 (520) 555-0123

By turning this on, you agree to receive transactional text messages from FairLift (Fair Lift LLC) at the number above, such as ride confirmations, driver or rider updates, receipts, and verification codes. Message frequency varies. Message and data rates may apply. Reply STOP to any message to cancel, START to resume, or HELP for help. SMS Terms · Privacy Policy

4Website — driver waitlist form

Prospective drivers can leave a phone number on the fairlift.net home page. The form cannot be submitted until the consent checkbox (unchecked by default) is ticked. Wording shown:

I agree to receive transactional text messages and emails from FairLift (Fair Lift LLC) about the app release and my driver application at the number provided. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for help. SMS Terms · Privacy Policy

Source web_waitlist. Live form: https://fairlift.net/#drivers

fairlift.net waitlist form with consent checkbox

5Keyword handling — STOP, START, HELP

Inbound replies to the FairLift number are processed automatically and recorded against the sender's phone number.

STOP

Also STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT. The number is marked opted-out immediately; all further messages are suppressed. Confirmation: "FairLift: You are unsubscribed and will receive no further texts from this number. Reply START to re-subscribe. Questions? support@fairlift.net"

START

Also UNSTOP, YES, SUBSCRIBE. Re-enables messages. Confirmation: "FairLift: You are subscribed to transactional ride and account texts. Msg frequency varies. Msg & data rates may apply. Reply STOP to cancel, HELP for help."

HELP

Also INFO. Reply: "FairLift ride & account alerts. Msg frequency varies. Msg & data rates may apply. Reply STOP to cancel. Support: support@fairlift.net https://fairlift.net/sms-terms/"

Sample messages

FairLift: Your ride is confirmed. Sam is on the way in a blue Toyota Prius (7ABC123), arriving in about 6 min. Reply STOP to opt out.
FairLift: Your food delivery is confirmed. Sam is picking up your order and will arrive in about 20 min. Reply STOP to opt out.
FairLift: Your driver has arrived at 123 Main St. Reply STOP to opt out.
FairLift: Trip complete. Total $14.20 charged to Visa ····4242. Receipt: https://fairlift.net/ride/… Reply STOP to opt out.
FairLift: Your verification code is 482913. It expires in 10 minutes. Never share this code.
FairLift Driver: New ride request 0.8 mi away — open the app to accept. Reply STOP to opt out.
FairLift Driver: New food-delivery request 0.6 mi away — open the app to accept. Reply STOP to opt out.

Record keeping

For every opt-in and opt-out, FairLift stores the phone number, the action, the source (which screen or keyword), the version of the consent language shown, a timestamp, and, for app and web consents, the IP address and app version. Opt-outs from any channel (keyword, in-app switch, or carrier opt-out list) take effect immediately across both apps. Records are available to carriers or regulators on request.

Contact: Fair Lift LLC · 5051 Alton Pkwy Apt 227, Irvine, CA 92604 · support@fairlift.net · https://fairlift.net